{"id":1000539,"date":"2026-07-05T07:20:00","date_gmt":"2026-07-05T07:20:00","guid":{"rendered":"https:\/\/ivoryjewels.com\/?page_id=1000539"},"modified":"2026-07-05T07:29:00","modified_gmt":"2026-07-05T07:29:00","slug":"store-policies","status":"publish","type":"page","link":"https:\/\/ivoryjewels.com\/?page_id=1000539","title":{"rendered":"Store Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1000539\" class=\"elementor elementor-1000539\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7955248 e-con e-atomic-element e-flexbox-base e-d0764dd \" data-id=\"7955248\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7955248\" data-e-type=\"e-flexbox\" data-id=\"7955248\">\n    <div class=\"elementor-element elementor-element-02e8cf8 e-flex e-con-boxed glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default e-con e-parent\" data-id=\"02e8cf8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-282270b elementor-widget elementor-widget-heading\" data-id=\"282270b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Store Policies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a56a2af elementor-widget elementor-widget-text-editor\" data-id=\"a56a2af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Shipping Policy<\/strong><\/p><p>We offer shipping across India. Orders are dispatched within\u00a0<strong>2\u20134 business days<\/strong>\u00a0after confirmation.<\/p><ul><li><strong>Metro Cities:<\/strong>\u00a03\u20135 working days<\/li><li><strong>Other Regions:<\/strong>\u00a05\u20137 working days<\/li><\/ul><p>We use trusted courier partners to ensure safe and timely delivery. Tracking details will be shared via WhatsApp or email after dispatch.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b59b4f2 elementor-widget elementor-widget-text-editor\" data-id=\"b59b4f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Return Policy<\/strong><\/p><p>We accept returns on eligible products within\u00a0<strong>7 days<\/strong>\u00a0of delivery. The item must be unused, in original packaging, and in the same condition as received.<\/p><p>A video of unboxing the product and minimum \u00a02 pictures will be required to claim a return for damaged products received.<\/p><p>Shipping charges for return may apply.<\/p><p><strong>Note:<\/strong>\u00a0Customized or personalized items are non-returnable and non-exchangeable.<\/p><p>To request a return, WhatsApp us at +91 7660000800 with your order ID and reason for return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6198623 elementor-widget elementor-widget-text-editor\" data-id=\"6198623\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Exchange Policy<\/strong><\/p><p>If you&#8217;d like to exchange an item for a different size or style, we\u2019re happy to assist. Exchanges are accepted within\u00a0<strong>7 days<\/strong>\u00a0of delivery, provided the item is in unused condition.<\/p><p>A video of unboxing the product and minimum \u00a02 pictures will be required to claim an exchange for damaged products received.<\/p><p>Shipping charges for return and re-shipment may apply. Contact us via WhatsApp to initiate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07f16e2 elementor-widget elementor-widget-text-editor\" data-id=\"07f16e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Refund Policy<\/strong><\/p><p class=\"p1\">Once your return is received and inspected, refunds will be processed within\u00a0<b>5\u20137 business days<\/b>. You may opt for:<\/p><p class=\"p1\">1.\u00a0\u00a0 A full refund, or<\/p><p class=\"p2\">2.\u00a0\u00a0 A store credit, valid for your next purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07188d5 elementor-widget elementor-widget-text-editor\" data-id=\"07188d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>For questions, contact us:<\/strong><\/p><ul><li><strong>WhatsApp:<\/strong>\u00a0+91 7660000800<\/li><li><strong>Email:<\/strong>\u00a0skivorysterlingsilver@gmail.com<\/li><li><strong>Instagram:<\/strong>\u00a0<a href=\"https:\/\/instagram.com\/ivorysterlingsilver\" target=\"_blank\" rel=\"noopener\">@ivorysterlingsilver<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Store Policies Shipping Policy We offer shipping across India. Orders are dispatched within\u00a02\u20134 business days\u00a0after confirmation. Metro Cities:\u00a03\u20135 working days Other Regions:\u00a05\u20137 working days We use trusted courier partners to ensure safe and timely delivery. Tracking details will be shared via WhatsApp or email after dispatch. Return Policy We accept returns on eligible products within\u00a07 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1000539","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ivoryjewels.com\/index.php?rest_route=\/wp\/v2\/pages\/1000539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ivoryjewels.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ivoryjewels.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ivoryjewels.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ivoryjewels.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1000539"}],"version-history":[{"count":4,"href":"https:\/\/ivoryjewels.com\/index.php?rest_route=\/wp\/v2\/pages\/1000539\/revisions"}],"predecessor-version":[{"id":1000544,"href":"https:\/\/ivoryjewels.com\/index.php?rest_route=\/wp\/v2\/pages\/1000539\/revisions\/1000544"}],"wp:attachment":[{"href":"https:\/\/ivoryjewels.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1000539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}